PRIVACY POLICY

The Feathers Hotel Dersingham is committed to protecting the privacy of our website visitors, guests, and customers. This privacy policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following personal information from you when you use our website, make a booking, or interact with us in person, by phone, email, or social media:

• Name and contact information (including email address, phone number, and postal address)
• Payment information (including credit or debit card details)
• Booking information (including date of arrival and departure, room type, and special requests)

We may also collect non-personal information such as your IP address, browser type, and referring website.

2. How We Use Your Information

We use your personal information to:

• Process your booking and payment
• Communicate with you about your booking, our services, and promotions
• Improve our website, services, and customer experience
• Comply with legal and regulatory requirements

3. Sharing Your Information

We do not share or sell your personal information to third parties unless required by law or to facilitate your booking (such as sharing your name and arrival date with our housekeeping team).

4. Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee the security of your information transmitted through the internet, and you acknowledge and agree that you transmit it at your own risk.

5. Your Rights

You have the right to access and control your personal information, including the right to:

• Request access to your personal information
• Request correction of your personal information
• Request erasure of your personal information
• Object to the processing of your personal information
• Request restriction of processing your personal information
• Request the transfer of your personal information to another party

6. Cookies

We use cookies to improve your browsing experience and to help us improve our website. A cookie is a small text file that is stored on your computer or device when you visit our website. You can disable cookies through your browser settings, but this may affect your ability to use our website.

7. Changes to Our Privacy Policy

We reserve the right to change this privacy policy at any time without notice. Your continued use of our website after any changes will constitute your acceptance of the revised privacy policy.

If you have any questions or concerns about our privacy policy, please contact us at [email protected]